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Creative Maker Lab

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Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Creative Maker Lab ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

2.1 Personal Information

When you make a purchase or create an account, we collect:

  • Name and email address
  • Billing information (processed securely through our payment processor)
  • Purchase history and download records
  • Account preferences and settings

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website and search terms used
  • Device information and operating system

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Consent banner.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and download links
  • Improve our website and user experience
  • Send promotional emails (with your consent)
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers
  • Analytics providers (Google Analytics)
  • Hosting and infrastructure providers

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Purchase records are retained for tax and accounting purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing emails at any time
  • Data Portability: Request transfer of your data to another service

To exercise these rights, contact us at privacy@creativemakerlab.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@creativemakerlab.com

Website: Contact Form